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HR Forums India 2017

Resume Format: BPO / Customer Service

Resume Format for Assistant Manager Operations Experienced in BPO (Sample Templates) – Free Download (Word / PDF)

1) Assistant Manager Operations Experienced in BPO Resume Sample 1 • Leading the End to End business of Broker and Employer Operation across Gurgaon site • Responsible for Hiring, Training, Performance & Governance of the new batches as well as old batches • Conduct efficiently all appraisals, associate development plans within the specified time frame […]

Resume Format for Customer Support Engineer Experienced (Sample Templates) – Free Download (Word / PDF)

1) Customer Support Engineer Experienced Resume Sample 1 • Technical Support Engineer. • Manage IT Assets Inventory in throughout India. • Asset tracking and analysis of IT equipment, Software Media and Software licensees as per the list given in this document as annexure. • Provide Remote support, coordination with user. • Provide Software, Hardware and […]

Resume Format for Customer Care Executive Experienced In BPO (Sample Templates) – Free Download (Word / PDF)

1) Customer Care Executive Experienced In BPO Sample 1 • Provide Chat one-on-one, real time, text-based interactive conversation with customers. • Respond to customer questions immediately by live chat. • Listen and respond to customers needs and concerns. • Take orders, determine charges, and oversee billing or payments. • Review or make changes to customer […]

Resume Format for Assistant Manager Operations BPO / Call Center (8 Sample Templates) – Free Download

1) Skilled & Competent professional with experience in Client Relationship Management, Team Management and Business Operations Resume Sample • Handling the team of 20 Agents. • Preparing daily MIS like attempt intensity report, collection achievement vis a vis allocated target, mapping of team members achievement vs target. • Maintaining shrinkage and attrition within permissible limits. […]

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